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Covid-19

Current status - Business as usual albeit with possible delays.

Due to the coronavirus outbreak we have had to implement a range of essential precautions in order to minimise risks to our staff, customers, suppliers and the general public. These precautions are also designed to minimise disruption wherever possible and ensure we give the best service we possibly can during this difficult time.

We are advising customers that orders are being manufactured as fast as we can however, please expect delays of 3-5 working days.

The key changes to our activities are:

Visitors:- Stationary Engine Parts / Paragon Paints will be closed to on site visitors until further notice.

Customer Support:- Potential staff shortages mean that we may need to reduce our capacity for answering sales enquiries, technical and warranty queries. It is possible that telephone lines may occasionally be unanswered during these periods. If you cannot reach us by telephone please send an email from the contact us section of the website.

We apologise in advance for any inconvenience this may cause. As you will appreciate, our primary concern is for the safety of our customers, members of staff, suppliers and the general public. We are monitoring the coronavirus situation closely and following the UK government’s guidelines to ensure we act quickly and responsibly to minimise risks. All of us at Stationary Engine Parts / Paragon Paints hope you stay safe and healthy during these uncertain and difficult times.

Update from Royal Mail 30/4/2020 - Royal Mail is open for business. Our postmen and women are doing a great job processing and delivering as much as they can with the reduced resource levels available.

The vast majority of items are being delivered to time. However, where absence levels are high and changing daily – along with the increased demand for parcel deliveries – some delays are being experienced outside of our usual delivery aims. We’re working hard to keep any delays to a minimum. Thank you for your patience and understanding.